Cookie pOLICY
Hello there!
Thank you for checking out our cookie policy. We are committed to ensuring our website and the use of cookies comply with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we use any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.
What are cookies?
Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device.
Our website needs to use these cookies so that we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.
What type of cookies do you use
We use the following cookie types:
Essential Cookies – These can also be known as “Strictly Necessary Cookies”, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected, enabling the use of a shopping basket and facilitating the check out process.
Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors.
Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes, your log-in details, and items in your shopping basket.
Advertising Cookies – These can also be known as Targeting Cookies. These cookies track your visits to our website, including the pages you visit, and any links you have followed from said pages. This information is then used to display adverts to you, based on what we have learned about your preferences from these cookies.
Necessary and Required Cookies
| Name | Purpose and Duration |
|---|---|
_acloggedin |
Supports login by Acuity Scheduling client if the client has an account. Expires: January 1, 2025 |
ACUITY_CART |
Stores details about a client's package, gift, or subscription purchase, including the item purchased and the quantity. Only applies to the new scheduler. Type: localStorage. No expiration |
_client_acloggedin |
Supports login by Acuity Scheduling client if the client has an account. Expires: January 1, 2025 |
_dd_cookie_test |
Tests if cookies are supported. Expires instantly |
_dd_s |
Tracks browser errors. Expires: Four hours |
_dd_site_test |
Tests if cookies are supported. Expires instantly |
_grecaptcha |
Helps reduce spam in Acuity Scheduling. Type: localStorage. No expiry |
_ssid |
Remembers devices for anti-fraud purposes. Expires: Four years |
CART |
Shows when a visitor adds a product to their cart. Expires: Two weeks |
CHECKOUT_WEBSITE |
Identifies the correct site for checkout when checkout on your domain is disabled. Session |
client_username |
Remembers a logged-in Acuity Scheduling client's username between visits. Expires: One year |
clientUser |
Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. Required for logged-in clients. Expires: 30 days |
Commerce-checkout-state |
Stores state of checkout while the visitor is completing their order in PayPal. Type: sessionstorage. Session |
Crumb |
Prevents cross-site request forgery (CSRF). Session |
hasCart |
Tells Squarespace that the visitor has a cart. Expires: Two weeks |
Locked |
Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password. Session |
orderStatusSessionToken |
Authenticates a visitor who logs into an order status page. Expires: One year |
PHPSESSID |
Securely authenticates a visitor during their checkout in Acuity Scheduling. Expires: One month |
RecentRedirect |
Prevents redirect loops if a site has custom URL redirects. Expires: 30 minutes |
remember_client |
Remembers Acuity Scheduling client’s login details if they have an account. Expires: 365 days |
siteUserCrumb |
Prevents cross-site request forgery (CSRF) for logged-in site users. Expires: Three years |
SiteUserInfo |
Identifies a visitor who logs into a customer account. Expires: Three years |
SiteUserSecureAuthToken |
Authenticates a visitor who logs into a customer account. Expires: Three years |
squarespace-announcement-bar |
Prevents the announcement bar from displaying if a visitor dismisses it. Type: localStorage. Persistent |
squarespace-likes |
Shows when you've already "liked" a blog post. Type: localStorage. Persistent |
squarespace-popup-overlay |
Prevents the promotional pop-up from displaying if a visitor dismisses it. Type: localStorage. Persistent |
squarespace-video-player-options |
Remembers video player selected preferences (volume, playback speed, and quality) for videos uploaded directly to Squarespace. Type: localStorage. Persistent |
ss_performancecookiesAllowed |
Remembers if a visitor agreed to placing Performance and Analytics cookies. Expires: 30 days |
ss_marketingcookiesAllowed |
Remembers if a visitor agreed to placing Marketing cookies. Expires: 30 days |
ss_sd |
Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions. Session |
Test |
Investigates if the browser supports cookies and prevents errors. Session |
TZ |
Enables an Acuity Scheduling client’s appointments to display correctly based on their time zone preferences. Type: localStorage. Persistent |
Analytics and Performance Cookies
| Cookie Name | Duration | Purpose |
|---|---|---|
ss_cid |
Two years | Identifies unique visitors and tracks a visitor’s sessions on a site |
ss_cpvisit |
Two years | Identifies unique visitors and tracks a visitor’s sessions on a site |
ss_cvisit |
30 minutes | Identifies unique visitors and tracks a visitor’s sessions on a site |
ss_cvr |
Two years | Identifies unique visitors and tracks a visitor’s sessions on a site |
ss_cvt |
30 minutes | Identifies unique visitors and tracks a visitor’s sessions on a site |